Q1: Do you have minimum order quantity ?
A1. Normally our MOQ is 3000pcs. But for some stock items, we can offer a lower MOQ which
down to 500-1000 pcs. And the price will be much lower when the order quantity is higher.
Q2. Can you issue Original Certificate and Fumigation Certificate?
A2. Yes, we can issue both; the fumigation fee will be quoted in addition.
Q3. Can we check and inspect the goods before delivery?
A3. Yes, we always welcome your visit and goods inspection. And a simpler way to confirm acceptance of quality of goods is by sending the production samples before delivery. In addition, you can also hire a third party inspector for goods inspection.
Q4. Do you provide free samples?
A4. Free samples are available if we have the samples stock, we can provide you 1-2 pcs with freight collect; otherwise we will have a small amount of sample charge for making the samples with normal lead time of 10-14 days.
Q5. Can I make change to my order during production?
A5. No. Unfortunately, we start to process your order as soon as we receive it, and therefore cannot cancel or change your order.